FAQs

 

Are my packages secured in transit?

Our esteemed clients can enjoy the convenience of our exclusive door-to-door transportation service, manned by our highly skilled and qualified drivers. We take the security of your belongings seriously, and all our vehicles are equipped with top-notch locking systems to ensure your items are safe and sound during transit.

Do drivers dismantle and re-assemble items?

Select this service at booking page! The majority of our drivers will come with equipment to help dismantle and re-assemble your items. If you require this service, then you must specify this to your booking in the comments box on booking page.

Do you provide Delivery ETA?

If you’re wondering when your goods will arrive, don’t fret. We’ve got you covered. We provide estimated times of arrival for both collection and delivery. All you need to do is reach out to us and we’ll gladly provide you with the necessary information.

How long will you take to collect?

We offer nationwide vehicle availability with a collection time of 30-60 minutes, varying based on vehicle type and external conditions. In London, our average pick up time is around 30 minutes.